Privacy policy
This Privacy Policy describes how Elreth collects, uses, and protects the personal information you provide on our Shopify store. We are committed to ensuring the privacy and security of your personal information.
1. Information We Collect
1.1. **Personal Information**: We may collect personal information such as your name, email address, mailing address, and phone number when you place an order or contact us through our Shopify store.
1.2. **Payment Information**: We do not store or process payment information directly on our Shopify store. All payments are securely processed through Shopify's third-party payment processors.
1.3. **Usage Information**: We may collect information about how you interact with our Shopify store, including your IP address, browser type, pages visited, and time spent on our site.
2. How We Use Your Information
2.1. **Order Fulfillment**: We use your personal information to process and fulfill your orders, communicate with you about your orders, and provide customer support.
2.2. **Marketing Communications**: With your consent, we may send you marketing communications about our products, promotions, and updates. You can opt-out of these communications at any time.
2.3. **Website Improvement**: We use usage information to analyze trends, administer our Shopify store, and improve our products and services.
3. Information Sharing
3.1. **Third-Party Service Providers**: We may share your personal information with third-party service providers who assist us in operating our Shopify store, conducting business, or servicing you. These parties are contractually obligated to keep your information confidential and secure.
3.2. **Legal Compliance**: We may disclose personal information when required by law or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to certain processing activities. To exercise these rights, please contact us using the information provided below.
6. Changes to this Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our Shopify store. We encourage you to review this Privacy Policy periodically for any updates.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
- Email: elrethcandles@gmail.com